Welcome to OS FOOD
We seek to achieve the aspirations of the consumer and provide the maximum level of satisfaction to our customers and make a qualitative shift in the field of electronic commerce at the region level through permanent research and development and offering modern and distinguished solutions.
In the event that the product is damaged or not in conformity with the description declared on the site, the customer has the right to return the entire order or parts thereof and recover all his payments.
In the case of wanting to return the order or parts thereof, despite the absence of a logical reason for the return, such as if the product is damaged or does not match the description advertised on the site, the customer will bear the return cost and the money transfer fees for the amount.
The allowed period for returning products is fourteen days, starting from the date of purchase. No cancellation or return of products will be accepted after the expiry of that period.
The buyer / customer must return the products in good condition, clean and within their basic packaging.
The seller will return the value of the products to the buyer / customer within 48 hours of receiving the returned products and the seller has the right to determine the appropriate payment method.